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FAQ



Product

Is it possible to order a different sizes?

Shoe care

Suede and nubuck: spray before first use with protection spray. When boots get wet, let them dry in a dry, well ventilated area (not close to the heating) and brush dirt of carefully with a soft suede brush. After each cleaning use the protection spray again. Never clean a suede or nubuck boot when wet.

Leather: use black shoe polish for black boots, use neutral shoe polish for all other colors. Do not use too much polish, it will close the leather The leather canít breath anymore and will lose its quality. Use soft brushes and cloths.
Printed leather (snakes): very carefully cleaning with a soft damp cloth. Never use cleaning products.
Patent leather: cleaning with a soft damp cloth. Never use cleaning products.
Calf hair: cleaning with a dry cloth. Use protection spray.

For all boots: use a wooden shoe tree (cedar wood is best quality, it helps control the smell and absorb moisture) or fill with white paper (no newspaper) to keep the shape.

Ordering & Shipping

How to return the shoes and to which adres?

How can I pay?

Delivery time and shipping

What are the shipping costs?

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